Frequently Asked Questions

We thought up some FAQ to guide you through your shopping experience.

What are the delivery charges for orders from the Online Shop?

Your delivery charges will be calculated at checkout.

Which payment methods are accepted in the Online Shop?

At the moment, we only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.

How long will delivery take?

More exact shipping times for your country are given during check-out. However, due to the ongoing health emergency, deliveries may take longer than expected. Ordering now helps ensure that your products arrive as soon as possible. We appreciate your patience and understanding as we work to ensure that all orders are delivered in a timely manner.

How secure is shopping in the Online Shop? Is my data protected?

We understand that shopping online can be worrisome, but rest assured that your data is protected. We do not save our customers information and all purchases are encrypted.

What exactly happens after ordering?

After ordering one of our products you will receive a tracking number via email. If you do not receive a tracking number please feel free to contact us.

Do I receive an invoice for my order?

You will receive an invoice in the order confirmation email that we will send you right after your payment is processed.

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